

Business Safety Toolkit
Practical steps to protect yourself, your employees and your business
Whether you own and operate a small storefront, or manage a large commercial property, crime prevention is an important element in maintaining a successful business. It's essential to reducing loss and can help attract and retain customers by increasing sense of safety in and around your business.
The City of Kelowna has developed this Business Safety Toolkit in partnership with the Kelowna RCMP to help support our business community. By adopting crime prevention practices, Kelowna’s business community can play an active role in reducing criminal opportunity in and around their property.
Who to call, when to call
Keep your business safe by staying aware and knowing who to call when you see criminal or nuisance behaviour.
Keep your space safe
Whether you run a coffee shop, doctor’s office or laundromat, you welcome members of the public into your storefront space. This comes with a variety of safety priorities that are unique to businesses. You need to secure the outside of your building, like a homeowner, but you also need to take steps to keep the interior of your business secure.
See WorkSafeBC’s Preventing Violence, Robbery, and Theft guide for a comprehensive manual to promote safety in your business.
Prevent break-ins
Unwanted afterhours visitors can add costs to your business operations and create serious headaches. These proactive steps can help tighten up security and decrease the likelihood you’ll be the victim of a break-in.
CPTED in action
Prevent shoplifting
It’s easier and safer to prevent shoplifting and theft than to confront it when it’s underway. Consider the steps below to save yourself the costs, risk and headache that come with theft and shoplifting.
Personal safety
There’s nothing more important than your personal safety. Take these simple steps to help manage your risks.